• Familiarize oneself with the structure of the Government and how its functions are carried out.
• Understand the proper office management procedures and record-keeping practices in public offices.
• Enhance skills in providing quality customer service in the public sector.
• Comprehend the Public Service Act, Cap 298, and its 2019 amendments.
• Increase awareness of the Public Service Regulations of 2022.
• Understand the public service code of ethics and conduct
• Understand the Public Service Standing Orders 2009.
• Acquire knowledge on retirement preparation and introduce them to available investment opportunities as retirement strategies.
• Acquire knowledge on health-related issues including HIV/AIDS and chronic non-communicable diseases.
• Enhance understanding of office confidentiality and security within the Government.
- The Structure of Government and its Operations
- Office Management Procedures and Record-Keeping in Public Offices
- Customer service management in the public service
- The Public Service Act, Cap 298 (and its 2019 amendments)
- The Public Service Regulations of 2022
- Public Service Standing Orders 2009
- Public service Code of ethics and conduct
- Basic Education on Retirement Preparation and Investment Opportunities
- Health Education for Public Servants (HIV/AIDS and Communicable and Non-Communicable Diseases)
- Office Confidentiality and Government Security
Newly employed public servants
Tzs. 650,000
0756666550
0715932289