i.Total Quality Management (TQM);
ii. Simplification of work procedures (Reengineering);
iii.Productivity;
iv.Training Needs Assessments;
v.Service Delivery surveys;
vi.Individual problem centered research;
vii.Impact assessment, Monitoring and evaluation studies;
viii.Publication services include production of journals, books and research findings
Jamhuri ya Muungano wa Tanzania
Ofisi ya Rais, Menejimenti ya Utumishi wa Umma na Utawala Bora
Chuo cha Utumishi wa Umma Tanzania
