• Familiarize oneself with the structure of the Government and how its functions are carried out.
• Understand the proper office management procedures and record-keeping practices in public offices.
• Enhance skills in providing quality customer service in the public sector.
• Comprehend the Public Service Act, Cap 298, along with its 2019 amendments.
• Increase awareness of the Public Service Regulations of 2022.
• Understand the public service code of ethics and conduct
• Understand the Public Service Standing Orders 2009.
• Acquire knowledge on retirement preparation and introduce them to available investment opportunities as retirement strategies.
• Acquire knowledge on health-related issues including HIV/AIDS and chronic non-communicable diseases.
• Enhance understanding of office confidentiality and security within the Government.
• The Structure of Government and its Operations
• Office Management Procedures and Record-Keeping in Public Offices
• Customer service management in the public service
• The Public Service Act, Cap 298 (and its 2019 amendments)
• The Public Service Regulations of 2022
• Public Service Standing Orders 2009
• Public service Code of ethics and conduct
• Basic Education on Retirement Preparation and Investment Opportunities
• Health Education for Public Servants (HIV/AIDS and Communicable and Non-Communicable Diseases)
• Office Confidentiality and Government Security
Newly employes public servants
650,000
0754552780
0742927947