•    Familiarize oneself with the structure of the Government and how its functions are carried out.
•    Understand the proper office management procedures and record-keeping practices in public offices.
•    Enhance skills in providing quality customer service in the public sector.
•    Comprehend the Public Service Act, Cap 298, along with its 2019 amendments.
•    Increase awareness of the Public Service Regulations of 2022.
•    Understand the public service code of ethics and conduct
•    Understand the Public Service Standing Orders 2009.
•    Acquire knowledge on retirement preparation and introduce them to available investment opportunities  as retirement strategies.
•    Acquire knowledge on health-related issues including HIV/AIDS and chronic non-communicable diseases.
•    Enhance understanding of office confidentiality and security within the Government.