Tanzania emblem
Jamhuri ya Muungano wa Tanzania
Ofisi ya Rais, Menejimenti ya Utumishi wa Umma na Utawala Bora

Chuo cha Utumishi wa Umma Tanzania

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  • Familiarize oneself with the structure of the Government and how its functions are carried out.
  • Understand the proper office management procedures and record-keeping practices in public offices.
  • Enhance skills in providing quality customer service in the public sector.
  • Comprehend the Public Service Act, Cap 298, along with its 2019 amendments.
  • Increase awareness of the Public Service Regulations of 2022.
  • Understand the public service code of ethics and conduct
  • Understand the Public Service Standing Orders 2009.
  • Acquire knowledge on retirement preparation and introduce them to available investment opportunities as retirement strategies.
  • Acquire knowledge on health-related issues including HIV/AIDS and chronic non-communicable diseases.
  • Enhance understanding of office confidentiality and security within the Government.

 
  • The Structure of Government and its Operations
  • Office Management Procedures and Record-Keeping in Public Offices
  • Customer service management in the public service
  • The Public Service Act, Cap 298 (and its 2019 amendments)
  • The Public Service Regulations of 2022
  • Public Service Standing Orders 2009
  • Public service Code of ethics and conduct
  • Basic Education on Retirement Preparation and Investment Opportunities 
  • Health Education for Public Servants (HIV/AIDS and Communicable and Non-Communicable Diseases)
  • Office Confidentiality and Government Security

 

Newly employed public servants

Tzs. 650,000

0756666550
0715932289

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